Serve as a trusted technical resource for customers and sales teams, assisting with parts selection and troubleshooting.
Diagnose and resolve installation and service challenges using strong vehicle maintenance knowledge.
Work with Sales and Engineering to communicate feedback and advocate for customers through the RMA process.
This role is with a partner company that provides automotive parts and technical support services. The company fosters a collaborative culture focused on continuous improvement and customer success.
Handle inbound calls from prospective clients and screen lead quality.
Schedule consultations and process payments accurately.
Follow established procedures to ensure a smooth and professional intake experience.
The company provides professional services and manages client intake processes. It maintains a structured, client-focused culture with remote work options.
Manage order release, billing setup, and documentation follow-up to support accurate and timely revenue realization.
Review pending orders, resolve issues with cross-functional teams, and prioritize worklists to minimize billing delays.
Provide responsive customer service and identify process improvements to enhance operational quality and efficiency.
The company provides healthcare operational support, focusing on order management and billing to ensure timely revenue realization. It fosters a remote-first culture with an emphasis on collaboration, diversity, and employee wellbeing.
Handle inbound and outbound calls to retain customers and maximize sales opportunities.
Resolve customer issues and promote Cogeco products and services using strong negotiation skills.
Meet or exceed quality and KPI targets while providing excellent customer service.
Cogeco is a telecommunications and media company serving 1.6 million residential and business subscribers in North America. The company fosters a culture of agility, dedication, and authentic connections, with no room for ego.
Embrace the freedom to work from home and tailor your schedule to fit your lifestyle.
Join a nurturing community that values work-life harmony and provides support for career growth.
Access mentorship opportunities from experienced leaders dedicated to helping you succeed.
Global Elite Empire Consultants is a third-party recruiter specializing in client service leadership placements. They emphasize a supportive, nurturing environment with mentorship and growth opportunities.
Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record.
Conduct face-to-face or telephonic interviews with patients to secure information for requested services.
Demonstrate customer-centric focus and achieve performance standards defined by Integrated Patient Scheduling Management.
NAH is a healthcare network serving Northern Arizona, providing a range of medical services. It is a large organization with thousands of employees, focused on patient-centered care and innovation.
Making energy easy by helping business customers understand their bills and tariffs without jargon.
Solving problems end-to-end, from billing queries to meter issues, with no script.
Thinking on your feet to deliver real solutions and treat every customer with care.
Octopus Energy is an energy supplier that aims to make energy better for customers and the planet. They have a fast-paced, ego-free culture with a focus on real conversations and problem-solving.
Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.
Provide real-time support to retail field teams and resolve customer escalations across email, text, and social channels.
Act as liaison between Studio teams and customers for day-to-day operations including appointment scheduling and service recovery.
Assist with customer experience reporting, identify trends, and surface actionable insights to improve the customer journey.
Studs is a category-defining ear piercing and earring brand that offers an end-to-end Earscaping® experience with a focus on safety and expertise. We are a New York City-based company with a cool, fun, and welcoming culture.
Enter, update, and maintain customer information in company systems
Contact customers via phone or email to respond to inquiries and resolve routine questions
Maintain accurate records of customer interactions and work on assigned projects
CRC Benefits is an industry leading provider of benefits services. The company has a culture based on inclusion, trust, collaboration, and innovation, and has earned a Top Workplaces USA award three years in a row.